This Privacy Policy explains how Clean Sweep Services handles personal data in connection with its website and service enquiries. It applies to information collected through the website, contact channels, and related booking communications for residential and office cleaning services, including move-in and move-out cleaning.
Data processing overview
We process personal data to respond to enquiries, prepare and confirm quotes, review property scope, coordinate access and scheduling, deliver cleaning services, manage completion handover, maintain website security, and support technical delivery. We may also use data to keep records necessary for administration, compliance, and dispute handling.
We may share limited personal data with service providers or other operational recipients that assist with website delivery, message handling, technical support, or related administrative functions. Such recipients are expected to use the data only for the relevant service purpose and to maintain appropriate confidentiality.
We may disclose personal data where required to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the security and integrity of our website and services.
We may collect name, email address, phone number if provided, inquiry message, property and service scope, and access or schedule preferences when you submit an enquiry or booking request. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.
Personal data is received through the contact form, email, phone, and other booking-related communications. Technical data is generated automatically when the website is accessed and used.
The website uses essential cookies needed for operation and cookies that remember privacy preferences. Analytics and marketing cookies are not confirmed as active and are not described as in use in this notice.
We use essential cookies for site operation and cookies that store privacy preferences. Where browser settings allow, you may block or delete cookies, but essential cookies may still be required for basic site functions.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also raise concerns about how your data is handled and ask for clarification of the processing described in this notice.
To protect privacy and prevent unauthorised disclosure, we may ask for information needed to verify a request before responding. Some requests may be limited where retention is required for legal, security, or operational reasons.
We retain personal data for the period reasonably necessary to handle enquiries, confirm appointments, complete service administration, maintain security records, and meet legal or accounting obligations. When data is no longer required, it is deleted, anonymised, or otherwise handled in accordance with our retention practices.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is published on the website, and users should review it periodically for changes that affect data handling, cookie use, or contact procedures.
